Can we bring our own food?
Yes, you are more than welcome to bring your own food. However, we do not allow commercial catering from major take-away outlets. We do however have hassle-free catering options from our café.
Can I come early to set up my birthday party?
We allow hirers to access there party area 15 minutes prior to their birthday party booking time and allow 15 minutes after the booking end time for pack up. Please note during our busy periods, we often have back to back bookings. Please be courteous to others by sticking to these timeframes.
Can we stay past our booking time?
Yes, you are more then welcome to stay and use the facility longer within our operating hours, however you will need to vacate your booking area at the end of your booking time and relocate to somewhere else in the facility.
Can Bayswater Waves store food for us?
In our mezzanine area, we have a small cake fridge available for the hirer who is booking that particular area during the allocated booking time. Bayswater Waves Café is happy to refrigerate one cake per party when the café is providing catering.
Will the slide and Waves be running during my booking?
The slide is open on weekends, school holidays and public holidays for the general public from 10:00 – 4:00pm.
10-Minute Wave Sessions take place at the following times: 10:10am, 10:50am, 11:30am, 12:10pm, 12:50pm, 1:30pm, 2:10pm, 2:50pm, 3:30pm, 4:00pm*
*Subject to change without notice.
Do you provide candles, knife, cutlery, cups, plates, serviette, candles, lighters etc?
No, we do not provide any of the above listed items. Plates and spoons will only be provided if catering is purchased through the café.
Can I bring decorations?
You are more then welcome to decorate your hired space. When possible avoid single-use plastics such as balloons and party poppers. We strongly recommend considering alternatives. Please note decorations will need to be set up and packed up with all rubbish put in bins provided within your booking time.